ipad problem
#7
Scooby Regular
iTrader: (14)
Join Date: Mar 2013
Location: Bedfordshire
Posts: 2,417
Likes: 0
Received 0 Likes
on
0 Posts
iOS: Restore errors 4005, 4013, and 4014
Symptoms
When you try to update or restore your iPhone, iPad, or iPod touch, you may see one of these messages in iTunes:
Resolution
Try these steps to resolve the issue:
Symptoms
When you try to update or restore your iPhone, iPad, or iPod touch, you may see one of these messages in iTunes:
- The iPhone [device name] could not be restored. An unknown error occurred (4005).
- The iPhone [device name] could not be restored. An unknown error occurred (4013).
- The iPhone [device name] could not be restored. An unknown error occurred (4014).
Resolution
Try these steps to resolve the issue:
- Install the latest version of iTunes.
- Restart your computer.
- Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
- Restore using another USB cable.
- Restore your device on another computer.
Trending Topics
Thread
Thread Starter
Forum
Replies
Last Post