powerwrx

iTrader: (11)

just had a phone call from Natwest to tell us that someone has made 3 transactions via a cash machine today, one to check our balance and then two withdrawals of $400 then $100 in Chicago.. both cash withdrawals were declined by NatWest.. each time our card details and pin number were used! be aware people!

euan_r

iTrader: (29)

you also need to be aware of people allegedly phoning from your bank about fraudulent transactions too. Putting phone down and phoning bank directly yourself to check doesnt work either as the scammers dont hang up and try to impersonate the bank again. Best to phone bank from different phone number.

powerwrx

iTrader: (11)

ye we thought that.. NatWest phoned my mobile... I didn't answer, they then txt me straight away asking to contact them but before I got the chance they rang my home phone. only confirmed my D.O.B and Address.. nothing else. no account number.card number or pin were mentioned in the call

fpan

iTrader: (11)

People fit some devices in ATMs that copy your credit card details and microcameras so that they can see the PIN.

Have you tried to withdraw cash recently and the ATM didn't work?

dpb

Goodness knows how they got your pin

powerwrx

iTrader: (11)

not that I remember mate

me neither

daviee

Have a read, this is not a new thing.


http://krebsonsecurity.com/all-about-skimmers/

dpb

Could even be Internet though

daviee

I am no fraud expert but I had rapport through RBS but still felt unsafe using the computer for banking. Key stroking spyware etc I use the RBS app on my I phone now, its also much slicker than the online version.

https://www.trusteer.com/products/trusteer-rapport

powerwrx

iTrader: (11)

possible but pin numbers arnt required over the net so they cant have got it that way

dpb

Not even your online banking?

joz8968

iTrader: (13)

My Santander online banking requires a long all-digit ID code (generated by the bank when you first join up), followed on the next page by my own custom password and 5-digit passcode.

Plus, also when you first sign up, you get to choose an image and create a custom phrase, which both get shown together (a bit like Captcha) - so you know at a glance if there's something up, before signing in.

So, 5 separate pieces of security (plus Rapport if installed).

daviee

RBS IS 4 digit pin unique not same as your card and a 10 digit alpha numerical password then a few random questions i.e. 2nd and last of pin and 1st n 8th of password always random. The I phone is anything you want, but a good idea to have a pass lock on the phone.

Carnut

I'd be honoured if someone stole my pin, there's never anything left after the wife has had her fingers on it.

joz8968

iTrader: (13)

lol

Women, eh.

DYK

CutMasterT

iTrader: (2)

Might be worth getting in contact with Action Fraud and also registering with CIFAS - thats what I did when it happened to me.

Someone took out £5000 loan in my name, opened 2 mobile accounts and also an overdraft with Metro bank..