Cheers Jay.
Steve, right now the phone is on my work pc, not being touched at all and says no service.
sometimes in the exact same position it will get maybe 2 bars...
the missus phone is right next to it, 5 bars and 3g lol
but yes, i do hold it with my left had while using it, but around here it doesnt matter what you do with it, 'no service' is the norm...