http://forums.digitalspy.co.uk/showthread.php?t=1823774
"there is no point for me to go on inspecting this"
The day after I brought the car back to Keighley Trade Centre, where I politely asked them to "repair the car" and put me in condition to get safely from point A to point B. At this point a young man, probably with an Asian background, started to shout at me things like: "Go away!" , "You must find the problem by yourself" , "It's not my problem" , "Go and tell your solicitor to write me a letter"."
Pug owner I think.