to be honest i think my expectation are just too high as well as it seems to be common in most places to treat your customers like ********.
A few weeks before this all happened i signed up to sky for the £18quid a month package and £5 a month for broadband. 2 weeks in to having everything up and running I went onto a movie channel back accident and all of them worked. I rang up a guy who spoke very little english to be told i had the £42quid package and that i could only cancel it as a certain date in the month. I swore down the phone until i got a very nice english speaking person who actually seemed to care and sorted it out for me which i was very thankful for. Although when i got my sky bill in i found that they are charging me £18quid a month for my sky broadband instead of the agreed £5 which apparently i can't do anything about!
sometimes i feel i should just bend over and take it as fighting it seems to do **** all good
