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Old 22 February 2008, 04:24 PM
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black subaru 06
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Originally Posted by Sclarke
I had a customer do this to me and I contacted consumer direct and asked their advice. They said that if the customer had simply changed their mind then keeping up to 10% of the sale price would be acceptable.

In my particular case I decided to give them a credit note against another car and they came back 3 months later and bought another car. Worked for me because I still got a deal and worked for the customer too because they didn't lose their money.

Maybe you could come to a similar arrangement with this dealer?
you dont need to accept a credit note you are entitled to ur money back You wou;d be entitled to ur money if u had bought the whole thing cash then returned the car a few days later.


buying a car is no different than buying anything else if u change ur mind ur entitled to a full refund