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Old 26 April 2010, 10:22 PM
  #25  
jsfb
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Dont bother looking for an extended warrenty. See IM response below

Adrian Hogg (AHogg@imgroup.co.uk)
Sent: 16 March 2010 16:33:43
To: James Blair




Re: Subaru Impreza JF1GRFKH38


I have now had the opportunity to investigate your request for an extension to the manufacturers warranty applied to your vehicle.

The manufacturers warranty applied to vehicles we supply is comprehensive but the period of warranty cover is not extended as a result of warranty repairs being required and the warranty does not include inconvenience or expenses caused as a result of loss of use of the vehicle.

Our records indicate we did authorise and fund a hire car for your use in order to minimise any inconvenience caused whilst your vehicle was unavailable.

We have no reason to believe there was a latent or inherent fault with your vehicle when supplied.

Our records indicate you have been without the use of your vehicle for approximately one month whilst repairs were being undertaken and we are as a goodwill gesture, in addition to the funding of the replacement vehicle already offered, prepared to extend the period of the warranty applied to the engine fitted to your vehicle for a period of one month beyond the expiry of the manufacturers warranty. The engine warranty will expire when the vehicle is 37 months old or at 60,000 miles whichever is soonest.

I am confident that your vehicle given considerate use and serviced in accordance with the manufacturers recommendations will prove reliable and durable henceforward and hope your faith in our brand will be restored in the fullness of time.



Yours sincerely



Adrian D Hogg